Terms &
conditions
Anyone that uses this website and agrees to services provided as a result will be deemed to have read and agreed to the following Terms & Conditions.
1. Journey variations
Any variations to the journey(s) originally discussed, booked and agreed to between Top Marks Airport Services and the Client may be subject to additional charges if these changes involve extra time and/or distance being covered.
2. Missed flights
Top Marks Airport Services does not accept any responsibility in any way for missed flights for whatever reason, including traffic delays, accidents, breakdowns, severe weather conditions or other unforeseen circumstances.
3. Additional charges
No hidden taxes, fees or extra charges will be payable upon completion of the job, except where additional waiting time and/or car parking charges have been incurred and these were defined and agreed during the quotation discussion.
4. Charges
Top Marks Airport Services reserves the right to alter its charges at any time.
5. Vehicle or driver substitution
Top Marks Airport Services reserves the right to substitute any vehicle or chauffeur/driver.
6. No-shows and cancellations
In the event of a “no-show” by the client, or if a booking is cancelled by the Customer within 48 hours of the start of the period of hire, any and all monies paid will be totally non-refundable.
7. Passenger property
Although vehicles are fully insured for passenger and third-party claims under British Law, customers’ property is carried entirely at their own risk and the Company shall not be held responsible or liable for any loss or damage to such property.
8. Delayed arrival
Top Marks Airport Services cannot be held responsible for any financial or professional loss, or missed connections, flights or trains, due to the taxi not arriving at the pick-up address at the booked time.
9. Luggage
Top Marks Airport Services cannot be held responsible if luggage does not fit in any of our vehicles. It is the responsibility of the customer to ensure that the correct vehicle type has been booked for their requirements.
10. Missed connections
Top Marks Airport Services cannot be held responsible for missed connections, including flights, trains or boats, due to adverse weather, traffic conditions, road traffic accidents or road closures.
11. Alcohol and vehicle cleaning
No alcohol will be allowed inside the vehicle at any time under any circumstances. All alcohol transported must be stowed in the exterior luggage compartment.
Should the vehicle require valeting due to negligence or alcohol-related illness, a charge of £90.00 will be made for private-hire vehicles and £100.00 for minibuses to cover the cost of cleaning and subsequent loss of earnings.
12. Smoking
Smoking is against the law in the UK and is not permitted in or around the vehicles.
13. Food and seat belts
The consumption of food is not permitted in any of the vehicles unless specific agreement has been made to the contrary at the time of booking and agreed in writing.
In accordance with British law, seat belts must be worn.
14. Website information
The material contained on this website is provided for general information only and does not constitute acceptance of any bookings that may be made. Top Marks Airport Services accepts no responsibility for loss which may arise from reliance on information contained on this website or from any transfer bookings made on this website.
15. Amendments
Without prior notice, Top Marks Airport Services reserves the right to amend, change, delete or add to these Terms and Conditions whenever necessary.
Top Marks Airport Services